Performance

Deliverability

The percentage of sent emails that reach the inbox (vs spam folder or blocked).

Definition

Deliverability measures inbox placement rate, not just whether the email was accepted by the receiving server. A 99% acceptance rate can still have 30% in spam. Good deliverability comes from authentication (SPF/DKIM/DMARC), clean lists, low complaint rates, and consistent sender reputation. Top tools achieve 90%+ inbox placement; weak tools drop below 75%.

Related terms

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