Deliverability Ops

Sender Reputation

Score assigned by ISPs to your IP and domain based on past sending behavior.

Definition

ISPs like Gmail and Yahoo track every sender's history: bounce rate, spam complaints, engagement (opens, replies, time-in-inbox), authentication results. They assign a reputation score that determines inbox vs spam placement for your next send. Reputation builds over weeks and months; one bad campaign can damage it for weeks. Sender Score (Validity) and Google Postmaster Tools let you monitor.

Related terms

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